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[Package Issue]: Microsoft.Office #193878

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woter1832 opened this issue Nov 26, 2024 · 1 comment
Open
2 tasks done

[Package Issue]: Microsoft.Office #193878

woter1832 opened this issue Nov 26, 2024 · 1 comment
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Issue-Bug It either shouldn't be doing this or needs an investigation.

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@woter1832
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Please confirm these before moving forward

  • I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
  • I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Installation issue.

Brief description of your issue

winget install microsoft.office

A cli opens:
Image

Then the following dialog:
Image

Couldn't install

We couldn't find the specified configuration file. Check the file path and file name.

Go online for additional help.
Error Code: 0-2048 (0)

Steps to reproduce

winget install microsoft.office

Actual behavior

Then the following dialog:
Image

Couldn't install

We couldn't find the specified configuration file. Check the file path and file name.

Go online for additional help.
Error Code: 0-2048 (0)

Installer failed with exit code: 4294967295

Office is not installed.

Expected behavior

Office should install.

Environment

Windows Package Manager v1.9.25200
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.26100.2314
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.25200.0

Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Disabled
LocalArchiveMalwareScanOverride           Disabled
ProxyCommandLineOptions                   Disabled
DefaultProxy                              Disabled

Screenshots and Logs

2024-11-26 10:59:09.077 [CORE] WinGet, version [1.9.25200], activity [{850AA402-02D7-400D-AC69-116AFB88E357}]
2024-11-26 10:59:09.078 [CORE] OS: Windows.Desktop v10.0.26100.2314
2024-11-26 10:59:09.078 [CORE] Command line Args: "C:\Users\user\AppData\Local\Microsoft\WindowsApps\winget.exe" install microsoft.office
2024-11-26 10:59:09.078 [CORE] Package: Microsoft.DesktopAppInstaller v1.24.25200.0
2024-11-26 10:59:09.078 [CORE] IsCOMCall:0; Caller: winget-cli
2024-11-26 10:59:09.085 [CLI ] WinGet invoked with arguments: 'install' 'microsoft.office'
2024-11-26 10:59:09.085 [CLI ] Found subcommand: install
2024-11-26 10:59:09.085 [CLI ] Leaf command to execute: root:install
2024-11-26 10:59:09.087 [CLI ] Executing command: install
2024-11-26 10:59:09.097 [REPO] Default source requested, multiple sources available, adding all to source references.
2024-11-26 10:59:09.097 [REPO] Adding to source references msstore
2024-11-26 10:59:09.097 [CORE] Default proxy is not set
2024-11-26 10:59:09.097 [REPO] REST HTTP Client helper does not use proxy
2024-11-26 10:59:09.097 [REPO] Adding to source references winget
2024-11-26 10:59:09.097 [CLI ] Created authentication arguments. Mode: silentPreferred, Account: 
2024-11-26 10:59:09.107 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-11-26 10:59:09.107 [CORE] Found matching extension.
2024-11-26 10:59:09.111 [REPO] Source `winget` after auto update time [15 mins]; it has been at least 17 mins
2024-11-26 10:59:09.115 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-11-26 10:59:09.115 [CORE] Found matching extension.
2024-11-26 10:59:09.204 [REPO] Multiple sources available, creating aggregated source.
2024-11-26 10:59:09.204 [REPO] Adding to aggregated source: msstore
2024-11-26 10:59:09.204 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-11-26 10:59:09.394 [REPO] Response status: 200
2024-11-26 10:59:09.394 [REPO] Authentication node not found. Assuming authentication type none.
2024-11-26 10:59:09.394 [REPO] Sending http GET request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/information
2024-11-26 10:59:09.402 [REPO] Response status: 200
2024-11-26 10:59:09.402 [REPO] Authentication node not found. Assuming authentication type none.
2024-11-26 10:59:09.403 [REPO] Adding to aggregated source: winget
2024-11-26 10:59:09.408 [CORE] Examining extension: PFN = Microsoft.Winget.Source_8wekyb3d8bbwe, ID = IndexDB
2024-11-26 10:59:09.408 [CORE] Found matching extension.
2024-11-26 10:59:09.454 [REPO] Opening database for ImmutableRead at 'C:\Program Files\WindowsApps\Microsoft.Winget.Source_2024.1126.939.9_neutral__8wekyb3d8bbwe\Public\index.db'
2024-11-26 10:59:09.455 [REPO] Opened SQLite Index with version [2.0], last write [2024-11-26 08:38:41.000]
2024-11-26 10:59:09.723 [REPO] Creating new SQLite Index with version [Latest] at ':memory:'
2024-11-26 10:59:09.728 [REPO] Reading MSI UpgradeCodes
2024-11-26 10:59:09.771 [REPO] Reading MSI UpgradeCodes
2024-11-26 10:59:10.345 [REPO] Opening database for ReadWrite at 'C:\Users\user\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\StoreEdgeFD\installed.db'
2024-11-26 10:59:10.346 [REPO] Opened SQLite Index with version [1.6], last write [2024-11-25 16:14:45.000]
2024-11-26 10:59:10.407 [REPO] Sending http POST request to: https://storeedgefd.dsx.mp.microsoft.com/v9.0/manifestSearch
2024-11-26 10:59:10.418 [REPO] Response status: 200
2024-11-26 10:59:10.423 [REPO] Opening database for ReadWrite at 'C:\Users\user\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Microsoft.Winget.Source_8wekyb3d8bbwe\installed.db'
2024-11-26 10:59:10.424 [REPO] Opened SQLite Index with version [1.6], last write [2024-11-26 10:27:09.000]
2024-11-26 10:59:10.496 [REPO] Found multiple results for Id [Microsoft.Office] in tracking catalog for: winget
2024-11-26 10:59:10.497 [CLI ] Found one app. App id: Microsoft.Office App name: Microsoft 365 Apps for enterprise
2024-11-26 10:59:10.502 [REPO] Attempting to open pinning database: C:\Users\user\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db
2024-11-26 10:59:10.502 [REPO] ... opening existing pinning database
2024-11-26 10:59:10.502 [REPO] Opening database for Read at 'C:\Users\user\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\pinning.db'
2024-11-26 10:59:10.503 [REPO] Opened Pinning Index with version [1.0], last write [2024-11-25 16:14:46.000]
2024-11-26 10:59:10.504 [CLI ] Manifest fields: Name [Microsoft 365 Apps for enterprise], Version [16.0.18025.20140]
2024-11-26 10:59:10.559 [CLI ] Found existing installer file at 'C:\Users\user\AppData\Local\Temp\WinGet\Microsoft.Office.16.0.18025.20140\setup.exe'. Verifying file hash.
2024-11-26 10:59:10.570 [CLI ] Existing installer file hash matches. Will use existing installer.
2024-11-26 10:59:10.570 [CLI ] Installer hash verified
2024-11-26 10:59:10.570 [CORE] Started applying motw to C:\Users\user\AppData\Local\Temp\WinGet\Microsoft.Office.16.0.18025.20140\setup.exe with zone: 2
2024-11-26 10:59:10.574 [CORE] Finished applying motw
2024-11-26 10:59:10.574 [REPO] Creating new SQLite Index with version [Latest] at ':memory:'
2024-11-26 10:59:10.579 [REPO] Reading MSI UpgradeCodes
2024-11-26 10:59:10.608 [REPO] Reading MSI UpgradeCodes
2024-11-26 10:59:10.780 [CLI ] Installer args: /configure https://aka.ms/fhlwingetconfig
2024-11-26 10:59:10.780 [CLI ] Starting: 'C:\Users\user\AppData\Local\Temp\WinGet\Microsoft.Office.16.0.18025.20140\setup.exe' with arguments '/configure https://aka.ms/fhlwingetconfig'
2024-11-26 10:59:19.257 [CLI ] ShellExecute installer failed: 4294967295
2024-11-26 10:59:19.257 [CLI ] Terminating context: 0x8a150006 at C:\__w\1\s\external\pkg\src\AppInstallerCLICore\Workflows\InstallFlow.cpp:221

@woter1832 woter1832 added the Issue-Bug It either shouldn't be doing this or needs an investigation. label Nov 26, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage This work item needs to be triaged by a member of the core team. label Nov 26, 2024
@stephengillie stephengillie removed the Needs-Triage This work item needs to be triaged by a member of the core team. label Nov 26, 2024
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