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Socket timeout slower response #1368

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henkspane opened this issue Sep 29, 2022 · 9 comments
Open
1 task done

Socket timeout slower response #1368

henkspane opened this issue Sep 29, 2022 · 9 comments
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triage-needed Issues that need to be checked

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@henkspane
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henkspane commented Sep 29, 2022

What is your question / Please describe your issue

What is your question / Please describe your issue
We are performing requests using GraphQL queries by Apollo. When a query response is slow (+-10 seconds), the storefront will throw a socket timeout error. Example:

[VSF][error]: [Network error]: FetchError: request to https://test.environment.example/graphql?query=query+categoryList%7Bcategories%7Bitems%7Bchildren%7Binclude_in_menu+is_anchor+level+name+position+product_count+uid+url_path+url_suffix+children%7Binclude_in_menu+is_anchor+level+name+position+product_count+uid+url_path+url_suffix+children%7Binclude_in_menu+is_anchor+level+name+position+product_count+uid+url_path+url_suffix+__typename%7D__typename%7D__typename%7Dproduct_count+name+uid+__typename%7D__typename%7D%7D&operationName=categoryList&variables=%7B%7D failed, reason: Socket timeout

The socket timeout is a problem in local environments.

I am not able to see a global configuration setting in Vue storefront for changing the default socket timeout for all queries. Is there a way to do this?

What version of Magento 2 Integration are you using?

1.0.1

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@henkspane henkspane added the triage-needed Issues that need to be checked label Sep 29, 2022
@sequensucks
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packages/api-client/src/helpers/magentoLink/graphQl.ts:21

Need to add params for timeout. Default is 15sec.
For example,
const agent = new HttpsAgent({
keepAlive: true,
freeSocketTimeout: 60_000,
});

Docs,
https://www.npmjs.com/package/agentkeepalive/v/4.0.0?activeTab=readme#new-agentoptions

@henkspane
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henkspane commented Oct 18, 2022

@sequensucks We use Apollo and have only the following file: node_modules/@vue-storefront/magento-api/lib/helpers/magentoLink/graphQl.d.ts:

import { ApolloClient, ApolloLink } from '@apollo/client/core';
import { Config } from '../../types/setup';
export declare const apolloLinkFactory: (settings: Config, handlers?: {
    apolloLink?: ApolloLink;
}) => ApolloLink;
export declare const apolloClientFactory: (customOptions: Record<string, any>) => ApolloClient<import("@apollo/client/core").NormalizedCacheObject>;

I do not understand how we can use the configuration you mentioned.

@KrisRogozinski
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KrisRogozinski commented Nov 7, 2022

@henkspane you're looking into 'declaration file' that is generated and available in your node_modules. File mention by @sequensucks is available in VSF Magento package. If you've generated VSF website with the CLI you don't have it in your project but only reference in node_modules.
So clearly you looking in wrong place.
The issue itself is related to the connection between VSF and Magento, that is taking too long.

@JesseMaxwell
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JesseMaxwell commented Apr 27, 2023

The timeout seems to be much shorter than 15s – perhaps 7-8s. It is short enough that legitimate requests (place order) are affected.

Are there any workarounds available?

@andreiRC1
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andreiRC1 commented Dec 11, 2023

Has anyone found any solution to this problem? We are using version 1.1.0 and facing the same issue, there is a timeout of around 8s for requests from VSF to Magento

Edit: I have managed to fix it by adding the following code in middleware.config.js -> inside integrations.magento.customApolloHttpLinkOptions
fetchOptions: { timeout: 20_000, },

@simonmaass
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We are also seeing this error on a couple of order placements!

@JesseMaxwell
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For what it's worth, I think this is a major bug especially since there is no known workaround.

@simonmaass
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Has anyone found any solution to this problem? We are using version 1.1.0 and facing the same issue, there is a timeout of around 8s for requests from VSF to Magento

Edit: I have managed to fix it by adding the following code in middleware.config.js -> inside integrations.magento.customApolloHttpLinkOptions fetchOptions: { timeout: 20_000, },

This worked for us

@Muhammad-Usman073
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Has anyone found any solution to this problem? We are using version 1.1.0 and facing the same issue, there is a timeout of around 8s for requests from VSF to Magento

Edit: I have managed to fix it by adding the following code in middleware.config.js -> inside integrations.magento.customApolloHttpLinkOptions fetchOptions: { timeout: 20_000, },

Thanks for the tip! dude 🤲

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